Island Hoops Basketball Society
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policies

All participants in Island Hoops programs are required to comply with all policies, and are responsible for reviewing and understanding them prior to participation in Island Hoops ("IHBS") programs.
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IHBS commits to regularly reviewing and updating its policies to ensure they stay in line with best practices.


code of conduct

Players, coaches, officials, organizers, volunteers, and anyone they invite or bring with them (hereinafter referred to as “Attendees”) commit to upholding Island Hoops Basketball Society's ("IHBS") values of supporting physical, mental, emotional, and cultural well-being by complying with following Code of Conduct while at all IHBS programs and on all IHBS online platforms:

(1) Attendees will engage in controlled physical contact within the rules of the game, when safe and when appropriate, and will avoid dangerous or excessively risky plays.

(2) Attendees will not show up impaired or bring alcohol, cannabis or other recreational drugs to our programs.

(3) Attendees will not engage in harassing behaviour towards other Attendees. Harassing behaviour includes but is not limited to verbal,  sexual or or physical assault, and may occur online, in person or anywhere else.

(4) Attendees will not express any forms of transphobia, racism, sexism, xenophobia, homophobia, or other forms of bigotry.

(5) IHBS strives to create an environment free of colonialist language, gender norms and other constructs that harm marginalized groups. Attendees are expected to make good-faith efforts to support this environment.

Attendees who do not abide by this Code of Conduct at Island Hoops Basketball Society’s programs may be told to leave without compensation, refund or reimbursement.


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gender inclusion policy

(1) Island Hoops Basketball Society (“IHBS”) invites
    -trans people of all genders,
    -non-binary people, and
    -cisgender women who self-identify as queer or as within the 2SLGBTQIA+ umbrella
to participate in our programs and does not define those genders nor set a minimum standard of femininity. For clarity, IHBS programs are open to all queer basketball players who are not cisgender men.

(2) IHBS acknowledges gender is a type of personal information and will not seek out gender information from players, coaches, officials, organizers, volunteers, or anyone they invite or bring with them (hereinafter referred to as "Attendees").

(3) Attendees are expected to welcome and treat each participant with respect regardless of their gender identity (see Code of Conduct).

(4) With respect to pronouns, IHBS:
    (a) Encourages, but does not require, people to give pronouns when introducing themselves, and
    (b) Commits to using and respecting the identified pronouns of all players, coaches, staff, volunteers and spectators.

(5) IHBS strongly encourages the use of nongendered terms at our programs. Examples:

Gendered Term (Discouraged)Non-gendered Term (Encouraged)
"Man on!""Tail!" "Trail!"
"Bring it in, ladies!""Let's bring it in"
"Man defence""Matchup defence" "Player-to-player defence"
"Women on the court""Players on the court"





refund policy

Island Hoops is a new organization with significant expenses, that is entirely volunteer-run. As such, the following policy allows us to operate our programs in a fiscally responsible way.

(1) Refunds are not offered by Island Hoops Basketball Society ("IHBS") except for in the following circumstances:
                (a) A refund option is explicitly stated in the registration or payment process, or
                (b) The participant requests a refund in writing and a director of IHBS approves the refund.


(2) Requests for refunds under (1)(b) above are expected to be due to extenuating and unexpected circumstances. Examples of extenuating and unexpected circumstances include but are not limited to: family emergencies, serious injury or illness, or moving out of the greater Victoria area.

(3) The following are generally not considered extenuating and unexpected circumstances for the purposes of (1)(b) above:
                (a) a change of work or school commitments,
                (b) childcare challenges, or
                (c) encountering transportation barriers.

(4) IHBS reserves the right to issue full or partial refunds, at their sole discretion, based on the specific situation of the request (including but not limited to how much of the program has already elapsed, whether there is a waitlist for the program, etc.).

(5) All refunds are subject to a $20.00 administration fee. This means that refunds are not offered for payments less than $20.00, regardless of the circumstances.

(6) Due to limitations in our financial software and to reduce administrative burden on volunteer organizers, IHBS reserves the right to issue refunds by Interac e-transfer, regardless of initial payment method.